Our Privacy Policy covers the collection, use, and disclosure of personal information that may be collected anytime you interact with us, such as when you visit our website, visit our site, when you purchase products from @theLodge and contact ourselves via email or telephone. If you could please take a moment to read over why, how and when we will use your information. Including to whom we disclose the information too. Your privacy is important to us; we want to keep it safe!
We collect your information to fulfil your bookings and our health and safety obligations.
Here are a few examples of when we collect your information and how we may use it.
During the initial booking process, we will ask you for various pieces of information such as your name, address, telephone number, and e-mail address to be able to make a booking with us.
We may also discuss personal information over the phone when paying invoices.
We use Google Analytics to collect data showing how visitors are using the @theLodge website. This information is used to improve our site and future products.
We will not sell or rent your contact information to any other company at any time.
We do ask that all third party companies are inline with current GDPR legislation.
We will take all the necessary precautions including administrative, technical, and physical measures to safeguard your personal information.
Once you have made a booking with @theLodge we will keep certain information on file; name, address, order details, contact details, for up to 6 years. This is for the purpose of accounting, and for ease of reordering in the future.
All card payments are processed through trusted and protected payment terminals.
The Data Protection Act 1998 was established to govern online electronic communications. The act gives you access to any data we have about you. Contact information is given below, which should be used to gain details about information we hold on you.
We welcome and hope you do not hesitate to make any queries, comments or requests you may have regarding this Privacy Policy. Please contact us at info@thesalweylodge.co.uk or Arabella on 07766545515